On the 14th of May, Lion Healthcare issued its first national customer survey. 367 customers were randomly selected from its database from across the country. Customers selected had been using the Salin Plus product for up to 12 months. No selection criteria was set. The purpose of the survey was to gain a better understanding of customer satisfaction. Customers were simply asked to respond Yes or No to the following question:
Would you recommend Salin Plus to your family & friends?
Lion Healthcare is pleased to announce that 94% of customers said YES.
Considering 65% is a industry benchmark that needs to be achieved for a viable product, and considering the Salin Plus product is being used for such an extensive range of chronic sleeping and breathing problems, by young and old alike, makes the result all the more remarkable.