We are so confident in the Salin Plus Salt Therapy Device and the Salin Salt Therapy Device (mini), that we offer a unique 60 day money back guarantee on the purchase price of your device and replacement filter cartridges (if unopened). We kindly ask that you use the device as recommended for a minimum one month trial period; this means 8 to 10 hours a day (while you sleep), for 30 consecutive days. For this reason, we do not accept returns until this 30-day trial period has been completed.
If you are not totally satisfied after at least 30 days of using the product, you may return the product in its original packaging, and in its original condition, for a full refund, excluding any shipping charges if applicable.
You have 60 days from when your product was shipped to return it for a refund. We do not issue Return Merchandise Authorization numbers past this 60 day period.
This policy is exclusive to customers who purchase through salinplus.com.au
Please note that the Salin Plus Demo device, Salt Pipe Inhaler, Replacement Power Adapter and Hygrometer/Thermometer are excluded from this program.
To begin your return, please complete these steps:
Returns will be processed and refunds issued within 5 business days of return package receipt. Refunds will be issued in the same form as the original purchase payment method.